As universities increasingly move towards community-oriented and intelligent development, the performance and user experience of charging piles, as crucial campus infrastructure, are garnering growing attention. Currently, university charging piles face challenges such as concentrated usage periods and delayed maintenance responses. Delays in fault handling often lead to a subpar user experience and pose numerous challenges for equipment manufacturers. The main pain points are as follows:

1. Lack of Real-time Monitoring and Proactive Alarm Mechanisms: Charging piles are distributed across various areas on campus, and faults often rely on user feedback or regular inspections. The absence of real-time monitoring and proactive alarm mechanisms results in prolonged fault repair cycles, adversely affecting the user experience of teachers and students.

2. Insufficient Data Visibility for Management: Administrators find it difficult to comprehensively grasp the real-time status of charging piles (such as charging power, voltage and current, and equipment temperature) and energy consumption data. The lack of a unified data dashboard makes management decisions reliant on experience rather than scientific evidence.

3. Inefficient and Opaque Maintenance Processes: The entire process from fault reporting to maintenance acceptance relies heavily on manual operations, leading to opaque processes and low efficiency. Maintenance records are scattered, making it difficult to uate effectiveness and continuously optimize, resulting in high maintenance costs.

Solution

WideIoT centers around data acquisition gateways. By interfacing with intelligent electricity meters and environmental sensors of charging piles, it collects key data such as voltage, current, power, charging duration, and equipment temperature in real-time. This data is then transmitted to the charging pile online management platform via 5G/4G networks. Equipment manufacturers can leverage this platform to achieve remote monitoring, intelligent alarms, visual management, digitalized maintenance processes, and data analysis, thereby promoting cost reduction, efficiency enhancement, and continuous optimization of maintenance operations.

Implemented Functions

1. Real-time Monitoring and Visual Dashboard: The system monitors the operating status, charging power, voltage, and current of charging piles across various campus areas in real-time. It generates a comprehensive visual dashboard of campus charging piles, enabling administrators to grasp the overall operating situation at any time and quickly locate abnormal equipment.

2. Intelligent Alarm Management: By preset fault rules, the system continuously monitors abnormal signals from charging piles. It supports multi-channel alarm notifications via WeChat, SMS, and email, and centrally manages alarm information. Statistical analysis of alarm frequency and fault distribution aids in formulating maintenance strategies.

3. Multi-dimensional Data Reporting: The system supports the statistical analysis of total charging capacity, alarm frequency, maintenance response time, and equipment utilization rate of charging piles in different areas on a daily, weekly, monthly, and yearly basis. It generates multi-dimensional reports to provide data support for equipment optimization and energy management.

4. Digitalized Maintenance Workflow: The system enables the online management of the entire maintenance workflow, including creation, dispatch, handling, review, and acceptance of work orders. It records operation logs and handling progress in real-time, facilitating traceability and uation of maintenance performance, and enhancing management transparency.

5. Data Integration and Collaboration: The system supports data integration with campus energy management platforms, logistics management systems, and fire protection platforms, enabling the synchronization of abnormal information, collaborative early warning of electrical safety, and coordinated scheduling. This enhances the overall energy management and emergency response capabilities of the campus.